Having purchased several holsters from RJ my EDC became a bit loose and I sent it to Lisa after talking to her. She sent it back posthaste looking as tight and good as new. Later, one of our members offered an abused Hedley holster to anyone who sent him a PM. The holster was bent in half like a tank had run over it. I sent it to Lisa to work her magic and now it looks like new and fits like a glove.