Thanks Z. I sent it back today....was afraid to try sending even a disassembled weapon through the USPO (since it is technically illegal). Boxed it as required in Maria's email, shipped UPS. She said ship overnight, but with insurance that would have cost me about $125 (!) so I shipped it routine ground for about $36 insured (for $1800 as a Covert). I did include a letter as requested detailing the problem, but took the liberty of adding some suggestions re: customer service, shipping, etc. I do think with the small 9's from Kimber, Sig, Boberg and others Karl is going to run into a lot of competition that he has never had before. Some follow up as to what was done to repair the pistol and some help with shipping would be appreciated by the apparently many new/old owners who seem to be having problems, some of whom have now left us (or are in process of doing so). Heck, I even had a cheap little Keltec PF9 that wouldn't feed. Keltec sent me a shipping label and returned the pistol with an explanation. I sold it anyway due to the trigger pull, but it worked fine when returned. The R9 is the most comfortable carry of all of my handguns, so I do hope when it comes back it can be rehabilitated...the point I made in my letter was simply that without an explanation of what was wrong and why it won't happen again, I won't be able to trust it for carry. Since it is not a plinking pistol and since I don't keep safe queens, I would have to sell it and move on. Makes me sad 'cause I have been a true fan and an advocate to others.