First Impressions of New R9s

[ketap]

I read over at the Seecamp forum that Larry has even repaired flooded Seecamps from hurricane Katrina for 0. When we deal with classy outfits we get 1st class treatment!

[DDGator]

I think the limitation to original owner is an "out" for a company to use if necessary.  If a customer is not abusing the company's warranty, there is rarely an issue.

[Brenden]

I think the limitation to original owner is an "out" for a company to use if necessary.  If a customer is not abusing the company's warranty, there is rarely an issue.

Duane,

I totally agree with your statement!!
I have had more "good" dealings with "gun people" than, should I say,"non" gun people..

Cannot say the same about my dryer manufacturer's "warranty" though!!!

Brenden

[JimmyD]

I think the limitation to original owner is an "out" for a company to use if necessary.

I'm not sure I understand what you mean. What are some examples where a company would need an "out?"

 If a customer is not abusing the company's warranty, there is rarely an issue.

What would make the second owner more likely to "abuse" the warranty than the first one?

[DDGator]

First, I am not speaking for Rohrbaugh in any way, just putting myself in a manufacturer's shoes...

Its one thing to feel some loyalty to a customer who put money in your pocket.  Its another to deal with someone who bought the gun used from someone else and is becoming a problem.  I think there is a distinction to be made.

I think we can all envision customers whose unreasonable demands might lead a company to need an "out" from a lifetime warranty.

Several gun companies with similar policies have repaired used guns for me.  Others have never asked for proof I was the original owner.  But, I always made my requests professionally and sent in guns that were well taken care of and in need of reasonable repairs.

I am sure there are people who buy worn out, used guns for a song and hope for a free factory refurbishing.  I am also sure there are people who shoot loads that are too hot and want guns fixed as a result, etc.

I think that if you buy a used gun in decent condition made by any manufacturer and have a true manufacturing defect surface that would have been covered by the original warranty--chances are very good it will be covered.

On the other hand, if you are an unreasonable pain in the ***, you might find your manfacturer looking for a reason to deny your claim.  Its human nature.

[Rocnerd]

On the subject of problem customers:  We had one guy bring in a shotgun, can't remember the reason, but we sent it back and Browning fixed it.  Then he comes back with a bulged barrel.  We took it apart to pack and a clump of soot came out.  He probably never cleaned that thing.  There was also something that looked suspiciously like dirt stuck in between the choke and barrel.  Our supposition was that Mr. Surly stuck his shotgun in the mud while duck hunting and had the brillant idea to pull the trigger to clear the obstruction.   :oDUH!  Browning fixed that too, but could have charged him.  I bet this would be the poster boy for the "out" Duane mentioned.