No hard feelings, Zee. Keep in mind that when someone new joins a forum and drops in with a post like that -- negative in tone, lacking details, etc. -- we tend to get our guard up.
I am still not sure exactly what your problems are, but with adequate details here I am sure we can help you, and the factory will help you too if you purchased new.
Don't worry -- you didn't make a mistake buying an R-9. There are too many very happy owners out here.
Thanks.