Turnaround time was 6 workdays. I will call Maria in the morning about shipping it back again and will try to find out what they found. I have already put the left side VZ's on and will now have to remove them (put locktite blue on them dangit!) to put the old grip on. At least I was replacing the grip screws with John's, so it should be easier. I agree with all the comments above....I really love the look and the feel of the R9, and the way it shoots, but I'm getting more than a little fed up now! Carrying a Seecamp and liking it a lot but sure wish it was a 9.